Privacy Policy

1. Data Controller

Tunas Bina is the data controller for personal information collected through this website. Our registered address is 12, Lorong Maarof, Bangsar, 59000 Kuala Lumpur, Malaysia. For privacy-related enquiries, contact us at [email protected].

2. What Information We Collect

When you use the contact form on our website or reach out to us directly, we may collect:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message or enquiry
• Technical information such as IP address, browser type, and pages visited (collected automatically via cookies and analytics tools)

We do not collect sensitive personal data (such as financial details or health information) through our website.

3. How We Use Your Information

Personal information you provide is used to:

• Respond to your enquiry or request
• Provide the consulting services you have engaged us for
• Send relevant follow-up communications related to your engagement
• Improve the usability and content of this website (via aggregated analytics data)

We do not sell your personal data, and we do not use it for advertising purposes.

4. Legal Basis for Processing

We process your personal data on the following grounds under Malaysian personal data protection law (PDPA 2010) and, where applicable, similar frameworks:

• Consent — when you submit the contact form
• Contractual necessity — when you engage our services
• Legitimate interest — for general website analytics that help us improve the site

5. Data Retention

We retain personal contact data for up to three years from the date of last contact. For active client engagements, we retain relevant records for five years following the conclusion of the engagement, in line with standard professional practice. You may request deletion of your data at any time (see Section 8).

6. Sharing With Third Parties

We do not share your personal data with third parties for marketing or commercial purposes. We may share information with:

• Service providers who support the operation of this website (hosting, analytics) — bound by data processing agreements
• Professional advisors (legal, accounting) — under strict confidentiality obligations
• Regulatory authorities — only when required by law

7. Cookies

This website uses cookies for basic functionality and analytics. Essential cookies are required for the site to work correctly. Analytics cookies (where accepted) help us understand how visitors use the site. You can manage cookie preferences at any time via our Cookie Policy page.

8. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and related frameworks, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to any legal obligations to retain it)
• Withdraw consent to data processing at any time
• Object to processing based on legitimate interest

To exercise any of these rights, contact us at [email protected]. We will respond within 14 calendar days.

9. Data Security

We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, or disclosure. This includes access controls, use of encrypted communication channels, and limiting access to personal data to those who need it for their role. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authority as required by law.

10. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our site, please contact us so we can delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of the page. Continued use of this website after a policy update constitutes acceptance of the revised policy.

13. Contact for Data Enquiries

For any questions or requests relating to this privacy policy or your personal data, contact us at:

• Email: [email protected]
• Post: 12, Lorong Maarof, Bangsar, 59000 Kuala Lumpur, Malaysia

This policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).